AutomateNexus
/CASE STUDIES/

Healthcare

Healthcare Appointment Scheduling Automation

Client: MediCare Clinic

AutomateNexus' appointment scheduling system helps businesses improve their appointment scheduling processes and reduce missed appointments.

SERVICES

HealthcareAppointment SchedulingPatient EngagementSMS Automation
65%REDUCED MISSED APPOINTMENTS BY
40%DECREASED FRONT DESK CALLS BY
28%IMPROVED PROVIDER UTILIZATION
Healthcare Appointment Scheduling Automation

THE CHALLENGE

What MediCare Clinic was facing

MediCare Clinic was struggling with a high rate of missed appointments, inefficient scheduling processes, and staff overwhelmed by appointment-related phone calls.

Healthcare challenge
Healthcare context

Our clinic runs so much more efficiently now. Patients love the convenient scheduling options, and our staff can focus on providing care rather than managing calendars.

Dr. Emily Zhang, Medical Director, MediCare Clinic

Solution implementation
Data dashboard

THE SOLUTION

How we solved it

We developed an automated appointment system with SMS reminders, online scheduling capabilities, and intelligent rescheduling that optimizes provider availability and minimizes gaps in the schedule.

Reduced missed appointments by 65%
Decreased front desk calls by 40%
Improved provider utilization by 28%
Patient satisfaction with scheduling increased by 52%

TECHNOLOGY STACK

CalendlyTwilioElectronic Health Record APIMake.comBubble.ioActivePiecesn8nRetool

OUR APPROACH

01

SMS reminders

02

Online scheduling

03

Intelligent rescheduling

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