AutomateNexus
/CASE STUDIES/

Hospitality / Property Management

Hospitality Property Management Automation

Client: LuxStay Hotels

AutomateNexus' property management system helps hotels streamline operations and enhance the guest experience.

SERVICES

HospitalityProperty ManagementStaff SchedulingGuest Experience
ELIMINATED DOUBLE-BOOKING INCI
22%REDUCED STAFFING COSTS BY THR
37%INCREASED DIRECT BOOKINGS BY
Hospitality Property Management Automation

THE CHALLENGE

What LuxStay Hotels was facing

LuxStay Hotels was struggling with fragmented systems across their 12 properties, leading to booking errors, inefficient staff scheduling, and inconsistent guest communications.

Hospitality / Property Management challenge
Hospitality / Property Management context

The automation system from AutomateNexus has revolutionized how we manage our properties. Our staff can focus on providing exceptional service instead of wrestling with systems, and our guests have noticed the difference.

Marco Rodriguez, Operations Director, LuxStay Hotels

Solution implementation
Data dashboard

THE SOLUTION

How we solved it

We implemented a centralized property management automation system that synchronizes bookings across all channels, automates staff scheduling based on occupancy forecasts, and personalizes guest communications throughout their journey.

Eliminated double-booking incidents entirely
Reduced staffing costs by 22% through optimized scheduling
Increased direct bookings by 37% with personalized marketing
Improved guest satisfaction scores from 4.2 to 4.8/5

TECHNOLOGY STACK

Hospitality PMS APITwilion8nHubSpotActivePiecesGoogle WorkspaceAirtableZapier

OUR APPROACH

01

Centralized booking management

02

Dynamic staff scheduling

03

Personalized guest communications

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