Telehealth Patient Journey Automation
Client: VirtualCare Medical Group
AutomateNexus' telehealth automation system helps medical practices deliver better virtual care with less administrative overhead.
SERVICES
THE CHALLENGE
What VirtualCare Medical Group was facing
VirtualCare Medical Group was experiencing patient drop-off during the telehealth onboarding process, scheduling inefficiencies, and difficulties in managing follow-up care due to disconnected systems.
“The telehealth automation system has transformed our virtual practice. Patient satisfaction has skyrocketed, and we're able to provide more care to more patients with the same team size due to the efficiency gains.”
— Dr. Samantha Wilson, Medical Director, VirtualCare Medical Group
THE SOLUTION
How we solved it
We developed a seamless telehealth automation system that streamlines patient onboarding, intelligently schedules follow-up appointments, automatically sends pre-appointment questionnaires, and facilitates secure record sharing between providers.
TECHNOLOGY STACK
OUR APPROACH
Streamlined onboarding
Intelligent scheduling
Pre-appointment preparation
Secure record sharing
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